top of page

Privacy Policy

Ecdysis Inc. (hereinafter referred to as 'the Company') establishes the following Privacy Policy (hereinafter referred to as 'this Policy') regarding the provision of services planned, developed, and offered by the Company (hereinafter referred to as 'our services').

1.Purpose of Personal Information Use:

The Company will lawfully and appropriately acquire personal information and use it within the necessary scope to achieve the following purposes:

  • To provide data analyzing the user base of our services to other businesses.

  • For the purpose of utilizing fraud detection systems conducted by credit card, debit card, and other card issuing companies, providing information to card issuing companies.

  • For the registration, user management, office communication, and provision of various system functions of our services.

  • To respond to inquiries, consultations, opinions, and other communications.

  • For customer identification, confirmation of qualifications to use our services, and other verification purposes.

  • To exercise and fulfill rights, obligations, and smooth execution of transactions based on contracts, laws, etc.

  • For the planning or improvement of our services.

  • For various proposals and notifications regarding products and services of our Company, affiliated companies, or partner companies.

  • For informing about seminars, events, campaigns, etc.

  • To conduct various surveys, analyses, including campaigns, surveys, and industry trends.

  • To maintain records related to customers.

  • For the investigation and response to fraudulent activities such as violations of laws and regulations.

  • When necessary, to cooperate with public authorities based on laws, etc.

  • For purposes related to the above objectives and accompanying purposes.
     

For other purposes explicitly stated at the time of collecting personal information.
If the Company needs to use personal information for purposes other than those mentioned above, except in cases permitted by law as exceptions, the Company will obtain the customer's consent before using it.

​​

2.Restrictions on Third-Party Provision:

Except in cases permitted by law as exceptions, the Company will not provide personal information to third parties without the customer's consent.

3.Personal Information Management:

The Company will implement necessary and appropriate security measures to prevent the leakage, loss, or damage of personal information and to ensure the safe management of personal information.

4.Handling of Personal Information by Delegation:

Within the scope necessary to achieve the purpose of use, the Company may entrust all or part of the handling of personal information to a third party. When entrusting the handling of personal information to a third party, the Company will confirm that the third party has an adequate level of security for the entrusted personal information, select the third party appropriately, and carry out necessary and appropriate supervision through entrustment contracts, etc., to ensure the proper management of personal information.

5.Disclosure, etc., of Personal Information:

If the Company receives a request from the customer or their agent for notification of the purpose of use, disclosure of personal information (including disclosure of third-party provision records), correction, addition, deletion, suspension of use, erasure, or suspension of third-party provision, the Company will confirm the identity of the customer or their agent and respond appropriately in accordance with laws and regulations. Please note that for requests such as notification of the purpose of use, disclosure, and disclosure of third-party provision records, a fee of 500 yen (including tax) will be charged per request.

6.Contact Information:

The Company will respond appropriately and promptly to complaints and inquiries regarding the handling of personal information. For inquiries regarding personal information, please contact us through our e-mail address :info(at)solidityhouse.com.

bottom of page